DHFOO is a career-oriented diploma course that provides practical knowledge of Front Office Operations, Hotel Reception Management, Guest Handling, Reservation Systems, Check-in & Check-out Procedures, Customer Service, Communication Skills, Telephone & Email Etiquette, Hospitality Management, Housekeeping Coordination, Billing & Cash Handling, Computerized Hotel Management Systems, Professional Grooming, and Hotel Industry Standards. The course focuses on hands-on training, practical demonstrations, and industry-oriented techniques to develop professional front office and hospitality management skills. It is ideal for students, job seekers, hospitality professionals, and entrepreneurs who want to build a successful career in hotels, resorts, guest houses, travel companies, and the hospitality industry.
DHFOO (डिप्लोमा इन होटल फ्रंट ऑफिस ऑपरेशन्स) एक रोजगारोन्मुखी डिप्लोमा कोर्स है, जिसमें **फ्रंट ऑफिस संचालन, होटल रिसेप्शन प्रबंधन, अतिथि (Guest) प्रबंधन, रिजर्वेशन सिस्टम, चेक-इन एवं चेक-आउट प्रक्रिया, ग्राहक सेवा, संचार कौशल, टेलीफोन एवं ईमेल
Ø Hence there is a growing demand for trained persons who are able to perform the basic front office operations in a hotel, efficiently.
Ø After going through this course, the student will be able to : Acquaint with various categories of hotel ; acquaint with various departments of a hotel ;
Ø Develop a sense of work ethics. Develop a pleasing manner while dealing with the customers.
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